Streamline your support and make customers happy
Freshdesk is the customer support software that gives you everything you need to delight your customers.
Everything you need to deliver world class customer service
Easy to use, quick to setup
Onboard multiple teams and implement processes effortlessly. Get your teams up and running in no time without third-party assistance.
Collaboration
Collaborate with internal teams to reduce ticket turnaround time and improve productivity without having to expand your team size.
Multichannel
Bring all support conversations, be it email, phone, chat or social onto a single platform and manage every customer interaction seamlessly.
Self Service
Set up a comprehensive knowledge base and deflect incoming how-to requests. Focus on customers with business critical issues instead.
Global Support
Scale your support across multiple products, geographies and business hours. Coordinate better and avoid additional operational overhead.
Support
Enterprise customers get 24×7 email and 24×5 phone support, along with implementation assistance and high priority SLAs.
Great customer support starting at €0
Sprout
€0month
Blossom
€18month
Garden
€34month
Estate
€48month
Forest
€86month
Manage all your support conversations in one place
With Freshdesk, you can bring all of your your support conversations from email, phone, chat, Twitter.and Facebook together in a single place so you don’t miss anything. Your shared team inbox will help your agents collaborate and resolve issues without getting in each other’s way. You can even setup a support portal and enable customers to help themselves and each other with a knowledge base and community forums.
Go mobile, with the cloud advantage
Carry your support desk with you wherever you go, with the free Freshdesk iPhone and Android apps. Reply to tickets, add notes and perform bulk actions on tickets even as you’re taking a walk down the street or waiting for your order to arrive at a restaurant. All that and more, completely free.
Freshdesk also has a mobile-ready web-based version that can be used to access your helpdesk from the browser on any device.
Now available on
100.000+ Happy Customers
Companies of all sizes rely on Freshdesk for customer support
